"Dealing
with Difficult People"
Watch
it LIVE on CCCSAT free of charge!
~ Exclusively for California Community Colleges ~
Date:
Friday, January 21, 2005
Time: 9:00am - 11:00am
Channel: CCCSAT / Channel 90 (no broadcast
or cable rights)
Although
this event is being presented free of charge, please register
with CCCSAT
(It will take less than one minute!)
This
essential series of teleconferences from Califa and the
College of DuPage is provided exclusively through CCCSAT
to the California Community Colleges completely free of
charge.
In
the Age of Information, people have come to expect results
immediately! Perennial favorite, Deb Johnson, provides some
practical advice on how to deal with impatient and frustrated
patrons.
*Featured
speaker: Debra Wilcox Johnson
*Also,
save the date for the next teleconference:
