Dear 3C Media Solutions College,
On Thursday, January 31st, 3C Media Solutions changed over to DVB satellite video distribution.  In December 2007, 3C Media Solutions shipped a new satellite receiver package for your college’s satellite downlink system.  The package contained your new DVB satellite receiver PowerVu D9834, power cord, a remote transmitter, two AA batteries, a user’s guide and a letter from 3C Media Solutions.  The letter contains important receiver set-up information. 

Your new satellite receiver will receive DVB video signal and output analog standard definition television once it is programmed and acquires the satellite signal. Installation of your new PowerVu D9834 satellite receiver is fairly simple; replace your existing DSR-4200 or DSR-406 satellite receiver with your new PowerVu D9834 and use your existing cabling and antenna.  We provided some simple configuration steps for you to follow.  If you have any concerns or questions, please feel free to contact us at (760) 744-1150 ext. 2436 or 2607. 

Note: The new receiver is assigned specifically to your campus by the authorization ID and tracking ID on the back of the unit near the power cord.  Please have this information with you when you contact us.  If your receiver was not receiving the satellite signal before installing your new PowerVu D9834 receiver, you may need to call your local satellite installer for assistance. 

SATELLITE RECEIVER REPLACEMENT AND PROGRAMMING INSTRUCTIONS

Carefully unpack your receiver and inventory the items included in the box.  Please contact us immediately should you find any items missing. 

• Power off your old satellite receiver and all electrical equipment attached to it and within the proximity of the area you’ll be working before you proceed.  Power off and unplug the power to your satellite receiver.

Remember at all times you are working with electronic equipment and you should take every precaution to avoid electrical shock from equipment, power cords, and electrical outlets.

• Before you disconnect and remove your old satellite receiver, carefully review the receiver cabling, cabling straps or ties, cable colors and labeling. 
• If each cable is not clearly identified and labeled, please take the time now to do so.  Draw a diagram of the receiver input and output connections and indicate the cables attached.  This is very important and will be helpful installing the new receiver.
• Compare the receiver connections on your old receiver and your new PowerVu D9834 receiver.  The connections should be the same, unless your installation setup was modified in the past.  Feel free to contact us if your setup was modified and you have questions or concerns about what to do next.
• Now you should be ready to remove and install your satellite receivers. Disconnect the electrical power cord (if you hadn’t done so already).
• Disconnect the receiver cabling from the input and output connectors.  Do not disconnect the cabling by pulling on the cables alone.  Disconnect the cabling by firmly grasping the connector.
• Carefully remove the receiver from its shelf, rack, or other location.  You will no longer need that receiver for acquiring content from 3C Media Solutions.  You may safely discard the unit according to your District policy and procedures.  Please do not ship the receiver to 3C Media Solutions.
• Insert your PowerVu D9834 receiver in place of the old Digicipher receiver.  Do not plug in the power cord to the electrical outlet just yet.  Carefully attach the input and output cabling according to your diagram and labeling.  
• Plug in the power cord to the electrical outlet and power on the receiver and all other equipment connected to the receiver. 
• You now need to program your satellite receiver.
  

Here is important satellite information you need to program your receiver, or if for some reason the preset is accidentally erased.
To perform an IRD "Preset & LNB Setup" using the remote, refer to “Quick Setup” instructions found on Page Xi of your D9834 receiver “User Guide.”

• Make sure the IRD is powered ON
• Make sure that your satellite antenna LNB cable is connected to your DVB satellite receiver input connector labeled “Satellite” on the back of the unit.
• Make sure that audio and video outputs or “TV Out” RF cable from your DVB receiver are connected to a TV monitor.
  
  
1. Press "Menu"; Main menu will display.
2. Select Option #6 Advanced
3. Select Option #2 Administration
4. Select Option #6 Change CA Mode
5. Select "Free-To-Air"
6. Press OK 2. 
7. Select Option #2 Preset/LNB.
8. Press OK; this will display the Preset & LNB Setup menu
   
   
   • Enter the Downlink frequency(11.854775),
   • Enter the Symbol Rate(5.00)
   • Enter the FEC(7/8)
   • Enter the Polarity/Polar (Vertical)
   • Enter the LNB Power (Polarizer),
   • Enter the LO Freq 1(10.75)
     
     
9. Select Option #2 to save and activate.
   The receiver may take a minute to acquire the signal.  While in Option #2 preset/LNB setup window, you will notice the SIG LEVEL change to a new strength value, and the SIG LOCK change from “NO” to “Yes”.  You may need to reenter the settings, if you do not see the values change and a picture in the background.  If the values change and you do not see video, turn off the receiver for a few seconds and power on.  Select channel 1 for 3CTV and channel 2 for 3C Community.  Channel 3 and Channel 4 are color bars.
10. You are done.  Congratulations!

Digital Satellite KU-Band Downlink for North America (Updated)

Satellite provider = Intelsat
Satellite = Galaxy 18
Transponder = 7Ku
123 Degrees West longitude
Downlink Frequency: 11.854775 GHz
LO Freq 1(10.75 GHz)
Polarity: Vertical
LNB Power (Polarizer)
FEC = 7/8
Data Rate r= 36.860 MHz
Symbol Rate = 5.00 Ms
Transmission = DVB

For assistance call 3CMedia Solutions technical staff at (760) 744-1140 Ext. 2436, 2607 or Ext. 2429.