Welcome to 3C Media Solutions

Technical Customer Support Request Form

Striving to provide you with the superior service you deserve. We are here for you - you can count on us!

Upgrade existing system: We can help you determine the equipment you will need.
Service change request: If you require changes to your service such as IP or DHCP configuration, a new Amino 130 STB or replacing existing receiver(s).
Technical Support:Provide technical expertise to help you troubleshoot your
3C Media Solutions MPEG over IP equipment, multicast configuration. Perhaps you have a question regarding the operation of your equipment.
Information: Looking for warranty information, 3C Media Solutions Technical Specification, System Setup

Customer Information

Contact Name:
Title:
Address:
City:
State:
Zip:
Email Address:
Phone Number and Extension:
College:
If not college, Business Name:
Amino 130 STB; MAC address:
Type of Service:
Request Service Change***:
Reason for Service Change: (check all that apply)	Downsizing operations Closing operations Switching to an alternative satellite-delivery Switching to webcast delivery MPEG2 over IP Other
Notes:

*** Unless otherwise agreed upon between the parties, the Service identified for cancellation will be disconnected upon the date requested. If any Service requested for cancellation will be replaced by a new 3C Media Solutions Service, please make reference of this in the notes field. 3C Media Solutions services are all scheduled based upon availability and on a first-come, first- served basis. ALL requests MUST be received at least 30 days in advance of the service date.

PRIVACY

3C Media Solutions is funded by a grant from the Chancellor’s Office, California Community Colleges. 3C Media Solutions is the
delivery system for distance education, training and meeting collaboration, linking the 112 campuses of the California Community Colleges System.
© 2009 3C Media Solutions. All rights reserved.