Are you constantly confronted with documentation of lower success retention rates for your online program? Do colleagues unfamiliar with DE want to cancel online sections at your school because they, apparently, don't measure up? This session will give you another view of DE that is not about the data, but about what we know. The focus will be on presenting a clear picture of why students don't succeed and about when they do succeed. This interactive discussion will cover student values, access, grit, mind-set, and more resulting in strategies to help students overcome obstacles to success.