A4 The Students' Experience The College's Real Success 09 23 2013

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This workshop will inform the audience how to improve and sustain the students' experience on the college campus by utilizing custom mobile applications that strengthen support for entering students and incentivizes successful student behaviors. This workshop will demonstrate how West Los Angeles College is utilizing this tool to provide 24/7 live chat support for college related questions, push motivational messages, incentivize positive college related behaviors, and remind students of critical college information. The proposed session is targeted for all classifications of the college as everyone is responsible for providing a positive student experience.
Presenters: Dr. Shaloman Duke, Dr. Kenneth Hartman